After the decision to close non-food stores in shopping malls from 14 March, clothing, footwear and home furnishing chains were forced to move virtually all their activities to the Internet. Thus, retailers introduces further facilities to encourage customers to shop more often.
Free deliveries, longer return periods
A number of e-shops have introduced free deliveries – H&M for loyalty card holders without price restrictions, Zara plans the same. E-shops also extend the return time – H&M to 100 days, KappAhl to 90 days and the Inditex Group’s chain to 30 days from reopening stationary stores. The landline stores thus adapt to the competition of pure online players – for example, Zalando has always offered free delivery and a 100-day return period.
Allegro Smart for everyone
However, companies specializing in Internet sales do not remain indebted – Allegro has introduced free Allegro Smart deliveries for all users. They can be activated until 18 April for one month. Deliveries to parcel machines and pick-up points are free of charge when purchasing for min. 40 PLN, and by courier – min. 100 PLN.