Tesco is developing a click & collect service in Poland

Wpis dostępny jest także w języku: polski

Tesco develops its activities in the e-commerce segment. In May, the company added five new cities for the “Zamow i odbierz” (click & collect) service in Poland.

14 click & collect points

New locations where the service is available are Czestochowa, Zielona Góra, Opole, Kielce and Jelenia Gora. Thanks to the extension of the network of collection points, it is now possible to serve 15% more customers under this solution. In total, currently the click & collect option is available in 14 Tesco stores across the country. Around 2,000 customers use such purchases every week. The chain announces that it will soon introduce further novelties extending the scope of services.

Purchases made in the “Zamow i odbierz” option can be picked up in the store or delivered home by a taxi company cooperating with Tesco. When completing an order via taxi, payment must be made online. In case of pick-up in the shop, payment on delivery is possible.

Tesco is going into the growth phase

The last year was spent by the company rebuilding its operating model.  The changes also affected Poland. Tesco closed or sold several hypermarkets, while the others were rebuilt into a compact hypermarket format. This meant a reduction in sales halls (by one third on average) and simplification of the product range. Food products still constitute the largest part of the offer, but apart from them, seasonal industrial products and the F&F clothing brand are also available. The second format of Tesco shops in Poland are supermarkets. In April, the company announced that in the next financial year it plans to reduce the sales area in Poland by 105,000 square meters.

After the reconstruction of the business, the company is going into the growth phase. According to dlahandllu.pl, Tesco is to open the first new stores in five years in Central Europe. The openings are planned in Slovakia.

Photo: Tesco.