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Zabka opens first autonomous store

coffee and donut

Wpis dostępny jest także w języku: polski

Zabka, the largest convenience store chain in Poland, announced on 15 June the opening of its first autonomous cashierless store, called “Zappka Store”. It is located in Poznan. The second store of this type will appear in Warsaw.

-Combining the offline and online worlds, Zappka Store offers a completely new shopping experience. You can make your purchase in seconds, without having to queue or worry about cash or card payment. You pay through our app, Zappka – said Tomasz Blicharski, managing director of Zabka Future, the chain’s innovation arm.

Zappka Store is open 24/7. The product assortment currently comprises more than 300 SKUs, including e.g. ready meals, sweet and savoury snacks, soft drinks, or hot, freshly ground coffee from a coffee maker. It is a so-called nano-store, without both staff and cash registers. Zabka claims that this format is intended for locations where opening a regular shop is not possible. The chain plans to open further stores in Poland’s largest cities.

It was developed in collaboration with AiFI, a US tech company specialising in AI-powered solutions for retailers.

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